Privacy Policy

Effective Date: July 28, 2026
Last Updated: July 28, 2026

Juniper Joy Homes LLC (“Juniper Joy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit grandcanyonvacationrental.com, make or request a reservation, communicate with us, request a promotional voucher, inquire about property-management services, or otherwise use our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

You may provide information such as:

Your name

Email address

Telephone number

Mailing or billing address

Reservation dates and accommodation preferences

Number and names of guests

Messages, questions, reviews, and other communications

Property information submitted through a property-management inquiry

Payment and transaction-related information

Any other information you voluntarily provide

Payment-card information may be collected and processed directly by our booking platform or payment-processing providers. We may not directly store complete payment-card numbers.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect information such as:

Internet Protocol address

Browser and device type

Operating system

Referring website

Pages visited

Approximate location

Dates and times of website activity

Cookie identifiers and similar technical information

Information From Third Parties

We may receive information from third-party booking platforms, payment processors, website providers, marketing platforms, analytics providers, social-media platforms, property-management partners, contractors, and other service providers involved in operating our business.

2. How We Use Information

We may use personal information to:

Process, manage, and confirm reservations

Communicate about inquiries, reservations, check-in, check-out, payments, cancellations, refunds, property access, house rules, and guest support

Deliver requested vouchers, discounts, or promotional offers

Provide customer service

Respond to property-management inquiries

Operate, maintain, secure, and improve our website and services

Personalize the guest and website experience

Send marketing communications when you have provided the appropriate consent

Prevent fraud, abuse, security incidents, and unauthorized transactions

Maintain business and tax records

Enforce our agreements, policies, and house rules

Comply with legal obligations and lawful requests

Protect the rights, safety, and property of Juniper Joy Homes LLC, our guests, property owners, service providers, and others

3. Email Communications

We may send transactional emails concerning reservations, payments, inquiries, account activity, property-management requests, and customer support.

We may also send promotional emails when you request a voucher, subscribe to our marketing list, or otherwise consent to receive marketing communications.

You may unsubscribe from promotional emails by using the unsubscribe link included in the email. Unsubscribing from promotional emails will not prevent us from sending necessary reservation-related or service-related communications.

4. SMS and Text Message Privacy

Transactional Text Messages

When you provide your mobile number in connection with a reservation, inquiry, guest-support request, or another service transaction, we may send transactional text messages regarding matters such as:

Reservation confirmations

Payment or booking updates

Check-in and check-out instructions

Property access information

Appointment or service reminders

Responses to guest questions

Changes, cancellations, or urgent property-related information

Customer-support communications

Consent to receive transactional messages may be necessary for us to provide certain requested services.

Marketing Text Messages

We may send promotional or marketing text messages only when you separately opt in to receive them. These messages may include discounts, vouchers, availability alerts, seasonal offers, announcements, and other promotions from Juniper Joy Homes LLC.

Consent to receive marketing text messages is not a condition of purchasing or booking any property, product, or service.

Message frequency may vary. Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP. After opting out, you may receive one final confirmation message. For assistance, reply HELP or contact us using the information provided below.

Carriers are not liable for delayed or undelivered messages.

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers in support services, such as customer service, reservation management, payment processing, and text-message delivery, is permitted.

Text-messaging originator opt-in data and consent will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

We may disclose mobile information when required by law, to protect our legal rights, or to service providers that help us deliver messages on our behalf. Those providers may use the information only to provide contracted services to us.

5. How We Share Information

We do not sell your personal information.

We may share information with:

Booking and Payment Providers

We may share information with booking platforms, channel managers, payment processors, financial institutions, fraud-prevention providers, and reservation-management providers that help us process and manage reservations.

Operational Service Providers

We may share necessary information with housekeepers, maintenance providers, property managers, contractors, customer-support providers, technology vendors, website hosts, communication providers, accountants, attorneys, insurers, and other vendors that support our operations.

Service providers are authorized to use information only as necessary to perform services for us or as required by law.

Property Owners and Management Partners

When we provide property-management or hosting services for another property owner, information may be shared with the relevant owner, manager, or authorized service provider as necessary to manage the property and serve guests.

Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with a law, regulation, court order, subpoena, or governmental request

Investigate fraud, abuse, or security incidents

Protect the safety, rights, or property of our guests, business, property owners, service providers, or the public

Enforce our agreements, policies, or house rules

Establish, exercise, or defend legal claims

Business Transfers

Information may be transferred as part of a merger, financing, acquisition, sale, restructuring, bankruptcy, or transfer of some or all of our business or assets.

6. Cookies and Analytics

Our website and service providers may use cookies, pixels, tags, and similar technologies to:

Remember website preferences

Keep the website functioning

Measure website traffic and performance

Understand how visitors interact with the website

Improve advertising and marketing

Prevent fraud and protect website security

You may be able to block or delete cookies through your browser settings. Blocking certain cookies may affect website functionality.

Third-party analytics or advertising providers may collect information according to their own privacy policies.

7. Third-Party Booking Platforms and Websites

Our website may link to third-party services, including booking, payment, mapping, social-media, and travel platforms.

When you leave our website or submit information directly to a third-party platform, that platform’s privacy policy and terms govern its collection and use of your information. We are not responsible for the privacy practices, security, or content of third-party websites.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

Complete reservations and provide services

Maintain guest and transaction records

Handle disputes, chargebacks, or insurance matters

Meet accounting, tax, legal, and regulatory obligations

Prevent fraud and enforce our agreements

Maintain appropriate opt-in and opt-out records

Protect our legitimate business interests

Retention periods may vary depending on the type of information and the reason it was collected.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, database, payment system, wireless transmission, or method of electronic storage is completely secure. We cannot guarantee absolute security.

If we discover a security incident involving personal information, we will investigate and provide notifications when required by applicable law.

10. Your Privacy Choices and Rights

Depending on where you live, you may have the right to:

Request access to personal information we maintain about you

Request correction of inaccurate information

Request deletion of certain personal information

Withdraw marketing consent

Object to or restrict certain processing

Request information about how your data has been used or disclosed

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing the request.

We may retain certain information when required by law or when reasonably necessary to complete transactions, prevent fraud, maintain opt-out records, resolve disputes, or enforce agreements.

11. Do Not Sell or Share My Personal Information

Juniper Joy Homes LLC does not sell personal information for money.

We also do not sell or share mobile telephone numbers, SMS consent records, or text-message opt-in information with third parties for their own marketing or promotional purposes.

12. Children’s Privacy

Our website and direct-booking services are intended for adults who are legally able to enter into rental agreements. We do not knowingly collect personal information directly from children under 13.

Information about children included in a reservation should be provided only by a parent, legal guardian, or authorized adult.

13. International Visitors

Our business is located in Arizona, United States. Information submitted through our website or booking services may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your country.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations, or business practices.

The updated policy will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after an update means the revised policy applies to subsequent activity.

15. Contact Us

For questions, privacy requests, or concerns regarding this Privacy Policy, contact:

Juniper Joy Homes LLC
Website: grandcanyonvacationrental.com
Email: [email protected]
Telephone: 928-255-0804
Mailing Address: 4539 N 22nd St Ste R, Phoenix AZ 85016

For SMS assistance, reply HELP to any text message or contact us using the information above. To stop marketing text messages, reply STOP.